Customer Reviews

Trusted by clients accross| Exeter & East Devon

At J-Bee Locksmith, I’m proud to be trusted by homeowners and businesses across Exeter, Exmouth, Sidmouth, Honiton, Teignbridge and across East Devon.

 

Every review is genuine feedback pulled directly from Google, so you can see what local customers say about my work.

 

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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 55.0184 reviews
5.0Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent184 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 55.0170 reviews
5.0Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent170 reviews
ExcellentFacebook star 1Facebook star 2Facebook star 3Facebook star 4Facebook star 55.014 reviews
5.0Facebook star 1Facebook star 2Facebook star 3Facebook star 4Facebook star 5
Excellent14 reviews
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Anna Mairs profile picture
Anna Mairs
30 October 2026
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Jim did a brilliant job replacing a panel in my back door, he was very polite aand I'm really happy with the price and work..
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Susan Wilson profile picture
Susan Wilson
28 October 2026
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From initial query to replacing the lock on the front door, Jim was professional and friendly explaining clearly all my options. Lock fitted on schedule, at agreed price and I have no hesitation at all in recommending Jim
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Rich S profile picture
Rich S
2 October 2026
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Fantastic service from Jim. Punctual and friendly. He takes the time to explain all the options and he offered a great price. I wouldn't hesitate to recommend him to anyone.
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Michael Davies profile picture
Michael Davies
21 September 2026
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Seven windows replaced very quick and clean. Thanks Mike & Karen
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Philip Popham-dowle profile picture
Philip Popham-dowle
11 September 2026
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Quick efficient, J-Bee sorted my sticking multi lock front door within 30 mins, Sent him a WhatsApp video of the issue turned up with the parts ready to fit, definitely recommend 👍
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Sarah Govier profile picture
Sarah Govier
3 September 2026
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So grateful to Jim who came out to fit a new lock for me this morning. Very knowledgeable, efficient, and quick responses. Punctual and friendly. All round excellent service! Would highly recommend!
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Sam Dawes profile picture
Sam Dawes
15 August 2026
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Amazing, efficient service for my mum Karen. Thank you for fitting her in to the end of your working day. Highly recommend
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Sarah Daniels profile picture
Sarah Daniels
30 July 2026
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Jim was able to visit my house really quickly. He is very presentable, lovely chap and extremely knowledgeable. I didn't feel I was being talked the talk...he only did what needed to be done. He was neat and tidy when working. Door locks, door latches, locking systems...thank god for Jim!
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Sheila Benton profile picture
Sheila Benton
29 July 2026
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Excellent Locksmith, He arranged to come on Monday afternoon. Arrived on time, it was not the lock, as I thought, he made the adjustments and I was able to open and close the door easily. He did check the lock and found it needed a couple of new springs. When I looked at the old springs against the new ones you could see there was a lot of wear. Very professional I would highly recommend him.
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Gemma Bates profile picture
Gemma Bates
22 July 2026
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Jim was great, he came over for an initial visit and measure up and returned within a few days to fit the locks - a very efficient process and he also kindly checked and adjusted another door in the house i was having trouble with.
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Robert Petty profile picture
Robert Petty
22 July 2026
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Great service, would recommend to everyone. Fantastic job.
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Roy “Vikingroy” A profile picture
Roy “Vikingroy” A
10 June 2026
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Fantastic Locksmith. J-Bee Locksmith went above and beyond to fit a fire door retractor, deadlock and peephole.Quality of work was excellent and the product quality was superb. I feel very secure in my property now and would not hesitate to recommend J-Bee Locksmith.
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Felicity Tunbridge profile picture
Felicity Tunbridge
29 May 2026
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Jim popped round to assess the issue with the windows I had on the ground and first floor of my house. He came back about 10 days later and very quickly replaced the broken mechanisms. No damage or mess left behind. Stress free job completed.
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Tim Rivett profile picture
Tim Rivett
21 May 2026
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Fitted a new high security front door lock and window hinges for me. Great service. On time, easy communication and very tidy work. Highly recommend
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Joshua Horton profile picture
Joshua Horton
20 May 2026
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Very efficient, and good price
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John Cressey profile picture
John Cressey
12 May 2026
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Jim of J-Bee locksmith was extremely helpful, friendly and efficient in fixing our door lock which had become very difficult to use. He quickly diagnosed the problem and was very thorough in fixing it. Also he made sure the mechanism was well lubricated and the door was perfectly aligned. I would definitely recommend J-Bee locksmith.
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Amanda Ball profile picture
Amanda Ball
3 May 2026
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Arrived on time, investigated the problem and offered solutions with clear pricing options Professional and very knowledgeable Have already recommended to friends!
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Dominic Roberts profile picture
Dominic Roberts
30 April 2026
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Fantastic service from Jim to fix our door which had stopped working over night. Prompt and great communication. Will recommend highly!
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Ling Conti profile picture
Ling Conti
11 April 2026
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
reasonably priced and professional. highly recommended. 👍🏼
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Jenny B profile picture
Jenny B
2 April 2026
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We chose J-Bee Locksmith after reading the 5* reviews online. Jim came round and sorted the problem of a broken key stuck in a door lock. Really impressed with the prompt service and great price. We've found more jobs that need doing so will definitely be using them again, and wouldn't hesitate in recommending them to others.
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Sharon Blakeman profile picture
Sharon Blakeman
29 March 2026
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Great service would recommend
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Kirsty Sharp profile picture
Kirsty Sharp
26 March 2026
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Jim was brilliant from start to finish, I had a blown window in the bedroom with dodgy hinges and wobbly handle that worried me everytime I opened it, I also needed a cat flap fitted into my back door. Jim came out and measured up, he gave me clear options and explained the price, I decided to go with replacing the bottom glass of the door with PVC, Jim gave me a quote the same day with very good, detailed and clear pricing. Jim gave me the date and time he could come, he arrived on time and carried out the work straight away. A very tidy man as well, you can tell Jim cares about his work, I am so pleased I can now see out of my bedroom window, no longer scared the window will fall out, and the cat is over the moon with her own door, she has been jumping in and out of it all afternoon. Thanks Jim I will recommend you to everyone I know. I wouldn't hesitate to use you again in the future.
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Craig Hutchinson profile picture
Craig Hutchinson
26 March 2026
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We recently had J-Bee locksmith out to change our lock and install new handles, and I couldn’t recommend him more highly. From the moment we got in touch, he was quick to respond and managed to fit us in within just a couple of days. The whole process was smooth and hassle-free. The quality of his work was excellent – everything was fitted perfectly and looks great. He was professional, efficient, and clearly takes pride in what he does. If you’re looking for a reliable locksmith who does a top-quality job, Jim is definitely the one to go with.
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Ruth Whittall profile picture
Ruth Whittall
25 March 2026
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Great service, called this morning, Jim came the same day and everything resolved before lunchtime! Couldn’t have asked for more.
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N Elle profile picture
N Elle
23 March 2026
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Jim was very helpful and gave great practical advice as well as quickly fixing a worn part
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Hayley Grimes profile picture
Hayley Grimes
21 March 2026
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Had jim to change front door lock all completed in a few minutes and also fixed a siezed window. Honest, no faff and no overpricing and a really lovely man I wouldn't use anybody else.
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Boyce Family profile picture
Boyce Family
19 March 2026
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Excellent and efficient service - quickly helped gain entry to a door we were locked out of and repaired another that needed a bit of attention. Would highly recommend.
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Karen Williams profile picture
Karen Williams
24 February 2026
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Great experience with Jim today ,fixed our seized locking mechanism on utility door and replaced faulty centre case Also replaced new turbo cylinder. Jim certainly knows his craft. Professional,efficient,courteous,arrived on time . Gave a quote before commencing any work. Good value for money Would recommend Jim as our local expert!
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Steve Walsh profile picture
Steve Walsh
24 February 2026
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Jim was great. Stepping up in an emergency with very short notice for an urgent lock change.
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Karen Williams profile picture
Karen Williams
24 February 2026
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Really great experience today ,replacing my utility room door seized lock mechanism and centre case. Re aligned the door correctly . Prompt ,professional,and courteous. Gave me a quote before any work commenced. A neat and tidy job ,not too expensive. Always happy to use local tradesmen Thanks
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jimbob profile picture
jimbob
15 February 2026
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A couple of very efficient jobs done by a friendly, reliable guy. Replaced our blown glazed windows and worn out door lock quickly and at a decent price. Highly recommended!
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Terry Parker profile picture
Terry Parker
14 February 2026
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Very quick response and knowledgeable about lock to get quick resolution.
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Jennie Whittaker profile picture
Jennie Whittaker
8 December 2025
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
J-Bee Locksmith    0:29                  View all  J-Bee Locksmith 5.0 (129) Overview Services Reviews Photos By owner About     Reviews from the web Facebook5/511 votesBark.com5/588 votes Google review summary Reviews aren't verified 54321 5.0 (129) Reviews All price18 window17 double glazed7 door lock7 +6 Sort by Most relevant Newest Highest Lowest  Jennie Whittaker 2 reviews 2 minutes ago New Jim attended this morning to help fix our door that was hard to close and to replace our locks. He was prompt and really knowlegeable. He did a fantastic job and explained everything clearly. Very reasonably priced. Would highly reccommend contacting him if you need new locks or have any issues with your doors. Jennie Whittaker Press and hold to react  Abbie Holway 2 reviews·1 photo 3 months ago Fantastic job done by Jim on fitting a new glass panel in my patio door for a hole for a cat flap. From the first enquiry I sent he was very responsive, booked me in quickly to measure up then when the glass panel arrived booked me in …More  ❤️1  J-Bee Locksmith (owner) 3 months ago Thank you Abbie, im glad you were happy with the service and I hope your cat gets used to the catflap quickly.  Dave Spencer 5 reviews a month ago Had 3 blown double glazed windows, Jim’s work was exceptional, replacing all 3 and fitted new hinges. Turned up bang on time and very good price. Will definitely be recommending to others. ❤️1  J-Bee Locksmith (owner) a month ago Thanks Dave, it a pleasure to be able to help you out.  Joy Whiteley 2 reviews 2 weeks ago New Jim from J-Bee came out very quickly when I was having problems with locking my patio door. He showed me how to lock the door and did not make a charge. That was a few weeks ago and the lock is working perfectly. I was very happy with the service. ❤️1  J-Bee Locksmith (owner) 2 weeks ago Thanks for the nice review Joy, glad to have been able to help you.      Jennie Whittaker 2 reviews 2 minutes ago New Jim attended this morning to help fix our door that was hard to close and to replace our locks. He was prompt and really knowlegeable. He did a fantastic job and explained everything clearly. Very reasonably priced. Would highly reccommend contacting him if you need new locks or have any issues with your doors. Jennie Whittaker
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Faye Read profile picture
Faye Read
19 September 2025
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Great job this week. Jim helped me with my failed lock mechanism on my front door and fixed a window handle for me. All done quickly and efficiently. Would recommend and use again for sure ✔️
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Anya Allen Jones profile picture
Anya Allen Jones
21 July 2025
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Friendly and professional locksmith. Highly recommend 👌
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Karen Jones profile picture
Karen Jones
14 June 2025
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
I'm another that is more than happy yo recommend Jim. Communication was great - he was on time and did a great job. He explained what he was doing and why. Price was as quoted - all round a great guy offered a great service
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Fi Boaty profile picture
Fi Boaty
3 May 2025
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Jim helped out a friend in need. He was quick to provide an estimate and respond to messages. He was able to schedule a date within 48 hours and carried out a professional job and sorted another issue while he was there. Thank you.
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Karen Brice profile picture
Karen Brice
27 March 2025
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Excellent service from Jim today. Was able to quickly remedy our problem and sort things out. Highly recommended.
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Lisa Marshall profile picture
Lisa Marshall
30 October 2024
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Jim did a great job replacing some panes, mechanisms, hinges and handles for us. Punnctual and efficient, would and have recommend.
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Lisa Coleman profile picture
Lisa Coleman
18 September 2024
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Jim was quick and efficient replacing a blown double glazing unit. Would highly recommend him.
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Mareike Coakley profile picture
Mareike Coakley
21 August 2024
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
I wished I'd called J-Bee Locksmith sooner! Very friendly, punctual and professional. He fixed several issues in our home and explained everything as he was working on it. An added bonus - he has a key cutting machine in his van, so we were able to sort out another job whilst he was at our home. I would definitely recommend J-Bee Locksmith.
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Anna Farmer profile picture
Anna Farmer
30 July 2024
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
I've delayed leaving a review as I didn't believe that he could fix our pesky back door when others had failed. Before it would either latch or lock, not both for more than a week or so after being adjusted. Pleased to report after several months now it's still doing both! Would recommend his services.
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Amanda Blackmore profile picture
Amanda Blackmore
2 July 2024
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Helped out in a difficult situation. So friendly and efficient. Highly recommended.
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Southleigh Treeworks profile picture
Southleigh Treeworks
6 January 2024
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
we used J-Bee Locksmiths to get some locks changed on our trucks canopy. we where very pleased with the fast and efficient service Jim provided. We will certainly be using him again if we find ourselves locked out and unable to access our tools !
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